The Issue of Police Misconduct Term Paper Example | Topics and Well Written Essays - 1750 words

The Issue of Police Misconduct - Term Paper Example Incidents such as these clearly show that misconduct is a far-reaching problem, affecting police departments at every level of operation (Ivkovic, 2003). In fact, it is a problem that has existed since at least the beginning of the 20th century, when the first attempts were made to combat it on a professional level (O'Shea and Nichols, 2003). What, exactly, can be considered police misconduct It is basically any behavior on the part of a police officer that is illegal, an obvious misuse of authority, or an effort to gain some type of material reward. Acts of misconduct generally fall within two categories: physical/emotional abuse (as described in the cases above), and the more widely studied issue of corruption. Why is police misconduct seen as being so terrible It is because they are the ones who solve our problems for us and put the bad guys away. They are not supposed to be the bad guys themselves. However, it is almost understandable that police would fall prey to these types of actions since their jobs constantly place them in situations where they are with "bad guys" every day, and there are obviously some opportunities for great temptation to occur (Johnson and Cox, 2004-5). Some of the most common ways to assess corruption are through interviews, surveys, and observation (Ivkovic, 2003). Each of these methods has severe limitations and cannot be used by itself. However, when two or more of these methods are used together, there is a much better chance of getting a reliable assessment of corruption (Ivkovic, 2003). It is important to learn how to best measure police corruption, and the severity of it, in order to know how to best treat the problem.Louise Westmarland (2005) used a survey to ask British police officers questions about how they viewed police corruption, unethical behavior, and breaking the rules on occasion. Certain actions, like gaining materially from the position, were seen to be much more serious than others, like excessive physical violence or lying to protect colleagues (Westmarland, 2005).  

Managing service resources Essay Example | Topics and Well Written Essays - 1750 words

Managing service resources - Essay Example Medi-Call as a firm, works with the reception of three main categories of calls from its clients. This include, emergency calls, which would be considered as the most vital of all the firms operations, as they result to having the firms agents being on the phone, for an average time of thirty minutes (Young, 2008, 27). This however goes further to be spread over to a greater number of calls, whereby the customer, the client’s family, or even the neighbors are at times involved in the entire calling procedure. Technical enquiries, as well as reassurance calls, are also part of the buildup that the firm consists and works with. Technical calls normally come from new customers, as they are normally not certain, or rather used to the operation of the equipment in use. Technical calls last to approximately five minutes, as they are brief, and to the point. On the other hand, reassurance calls revolve around the effort of the firm. How exactly is this? Medi-Call advocates for its clients to make a call to the overall call center, with an aim to ensure that their equipment still work accordingly, and in line with what is expected of them. This particular category of calls varies in their time span, with most lasting to approximately six minutes. This is because, some of Medi-Calls clients spend a lot of time alone, and end up using this opportunity to strike long conversations on the phone, letting their bottled thoughts out (Lovelock, 2012, 82 ). Elderly institutions should not be overcrowded as this would be hard for them to have free space and disease that are contagious can be transmitted through various factors such as air that is in low supply. Competition for basic needs such as water and other needs such as towels and washrooms may not be adequate. Large numbers would cause death, as nurses may be unable to account for each elderly person on time. The high number can increase the lack of